Privacy Policy

1. INTRODUCTION

Lazo Loyalty Inc. ("Company", "we", "us", "our", "Lazo Loyalty") is committed to protecting your privacy and ensuring you have a positive experience on our mobile application, website, and related services (collectively, the "Service").

This Privacy Policy explains what personal information we collect, how we use and protect your information, your rights regarding your personal information, and how we comply with applicable privacy laws.

2. WHAT INFORMATION WE COLLECT

Information You Provide

• Name, email address, phone number
• Date of birth and gender
• Account preferences and settings
• Transaction history and purchase data
• Location information (if permitted)
• Payment and billing information

Information Collected Automatically

• Device information and unique identifiers
• IP address and network information
• Usage data and analytics
• Cookies and tracking technologies
• Location data (GPS, city, postal code)

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our services
• Process transactions and manage your account
• Send communications and marketing messages
• Detect and prevent fraud
• Comply with legal obligations
• Personalize your experience
• Conduct analytics and research

4. HOW WE PROTECT YOUR INFORMATION

We implement comprehensive security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security audits and assessments
• Employee training on data handling
• Incident response procedures

5. YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your information
• Receive your data in portable format
• Withdraw consent for marketing communications

To exercise these rights, contact us at main@lazoloyalty.com

6. SMS COMMUNICATIONS

By providing your phone number, you consent to receive SMS communications including transactional messages and promotional offers. You can opt out at any time by replying "STOP" to any SMS or updating your preferences in your account settings.

7. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Business Partners participating in the loyalty program
• Service providers who assist us in operating our service
• Apple and Google for wallet integration
• Law enforcement when required by law

We do not sell your personal information to third parties for marketing purposes.

8. DATA RETENTION

We retain your personal information for as long as:

• Necessary to provide the service
• Required by applicable laws
• You maintain an active account
• Necessary for our legitimate business purposes

9. INTERNATIONAL TRANSFERS

Lazo Loyalty is located in Canada. Your information may be transferred to, stored in, and processed in Canada or other countries where we operate. By using our service, you consent to such transfers.

10. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be announced with reasonable notice. Your continued use of the service constitutes acceptance of the updated policy.